Your order leaves us in about 2 working days. Most deliveries arrive in 6–9 working days in the UK (3 with Express), 4–7 in the US, and 4–10 across Europe (3 with Express). Find more details on our Shipping and Delivery page.

Shipping rates vary depending on your region and are calculated at checkout. We offer free shipping on orders from €50 (EU), £50 (UK), and $100 (USA). For full details, please see our Shipping & Delivery Page.

Yes, we offer free shipping on orders from €50 (EU), £50 (UK), and $100 (USA).

Yes, we ship internationally to the UK, Europe, and the USA. Shipping rates are calculated at checkout, and we offer free shipping on orders from €50 (EU), £50 (UK), and $100 (USA).

COSMOS Natural and COSMOS Organic are certification standards for natural and organic cosmetics, designed to ensure products meet high standards of quality, sustainability, and safety. Here's what each certification entails:

COSMOS Natural certification guarantees that the product is made from natural ingredients. The main criteria include:

• Natural Origin: Ingredients must come from natural sources like plants, minerals, or other natural substances.
• Processing Methods: Limited use of processes that alter the natural state of ingredients, such as physical processes (e.g., drying, pressing) and simple chemical processes (e.g., hydrolysis).
• Environmental Considerations: Ensures environmentally friendly practices throughout the product's life cycle, including biodegradability and sustainable sourcing.
• Packaging: Preference for recyclable and environmentally friendly packaging materials.

COSMOS Organic certification includes all COSMOS Natural requirements, with additional standards for organic content:

• Organic Content: At least 95% of the agro-ingredients must be organically produced. Overall, the product must contain a minimum of 20% organic ingredients (10% for rinse-off products).
• Certified Ingredients: Ingredients must comply with recognized organic farming standards.
• Production Standards: Strict guidelines for maintaining the organic integrity of ingredients during production, processing, and storage.
• No GMOs: Prohibition of genetically modified organisms in any form.

Both certifications require products to adhere to rigorous safety, efficacy, and transparency standards, ensuring consumers receive high-quality, trustworthy natural and organic cosmetics. Products with these certifications display the words "COSMOS Natural" or "COSMOS Organic" below the certifier's logo, indicating compliance with the COSMOS standard.

For more information, you can visit the official COSMOS-standard website.

When it comes to pregnancy, safety is a top concern for both expectant mothers and those who are breastfeeding.

All SNOA products are formulated with clean ingredients and undergo safety checks. However, they have not been specifically tested on pregnant or breastfeeding women.

For those who are pregnant or breastfeeding, we recommend checking the ingredients list of any SNOA product with a healthcare provider to address any concerns you may have.

SNOA is committed to bringing you skincare products that are not only effective but also friendly to the skin and our environment.

The Heart of SNOA: Active Ingredients

The very essence of SNOA products lies in the active ingredients sourced from flowers and herbs from the Baltic meadows and forests. The unique natural environment of the Baltic region contributes to the potency of these ingredients.

Unique Blossoming Vigour

The northern summers in the Baltic region are much shorter, compelling plants to concentrate their blossoming vigour in a brief period. As a result, at the time of harvest, these plants are rich in the active ingredients required to survive in harsh climates.

The most common allergens found in SNOA products are Limonene, Linalool, Citral, Citronellol, Geraniol, and Eugenol.

The ingredients of each SNOA product are clearly listed on the product page. Please check against this list to identify potential allergens.

Yes, we do. Your satisfaction matters to us, and we want you to feel confident shopping with SNOA.

• Eligibility: Refunds are available for unopened and unused products returned within 14 days of delivery. For hygiene and safety reasons, we cannot refund products that have been opened or used, unless they arrived damaged or faulty.
• Process: To start a return, please complete our Contact form. Once we’ve received and inspected your return, we’ll issue your refund to your original payment method.
• Timeline: Refunds are processed within 14 days of receiving your return.
• Shipping costs: Standard shipping fees are non-refundable, unless your order was incorrect or your item arrived damaged.
• Return postage:If you’re returning an item because you’ve changed your mind, you’ll need to cover the return shipping. If we made an error or the product was damaged/faulty, we’ll cover the return shipping for you.

You can request a refund within 14 days of receiving your order. To be eligible, the products must be unopened and unused, unless they arrived damaged or faulty. Simply complete our Contact form within that time and we’ll guide you through the process.

If your return is approved, you’ll receive a full refund of the product price to your original payment method. Shipping costs are not refundable unless your order was incorrect or your item arrived damaged or faulty.

If you’re returning an item because you’ve changed your mind, you’ll need to cover the return postage yourself.

If your order was incorrect, damaged, or faulty, we’ll cover both the return postage and refund your original shipping fee in full.

If your order qualified for free shipping and you return it because you’ve changed your mind, you’ll need to cover the return postage. The original free shipping benefit does not extend to returns.

If your order was incorrect, damaged, or faulty, we’ll cover the return shipping for you.